Do government agencies employ a social media strategy?

Research:

Are government agencies utilizing a sound strategy and incorporating best practices to engage communities effectively? The PAST Fusion Cell staff conducted a survey and evaluation of 32 fire departments and emergency management agencies across the United States.

 

Practice:

Using information gleaned from survey and evaluation, the PAST Fusion Cell Public Affairs Academy staff developed curriculum and resources including templates, workbooks, and quick reference guides to assist emergency management agencies and public affairs professionals develop an effective social media strategy.