Federal Social Media Accessibility Toolkit Hackpad

Hanscom, Donald H., Jr.

Improving the Accessibility of Social Media for Public Service

The following contains the shared document for the development of the Social Media Policy Toolkit, a shared service of the Federal Social Media Community of Practice lead by teams including The Department of Labor’s Office of Disability Employment Policy. The toolkit is intended to help agencies evaluate the accessibility of their social media programs for persons with disabilities, identify areas that need improving, and share their own ideas and recommendations for helping to ensure our modernization programs are easily accessed by all who need them.

In this shared document, collaborators are encouraged to identify best practices in improving the accessibility of social media for public services or create a new and better way (though copy and pasting the content in or linking directly to pre-existing content).

Government agencies are increasingly using social media to engage with citizens, share information and deliver services more quickly and effectively than ever before. But as social content, data, and platforms become more diverse, agencies have a responsibility to ensure these digital services are accessible to all citizens, including people with disabilities.

This Toolkit is your guide to Improving the Accessibility of Social Media for Public Service. Created with the input of social media leaders and users across government and the private sector, this living document contains helpful tips, real-life examples, and best practices to ensure that your social media content is usable and accessible to all citizens, including those with disabilities.

Who Developed This Toolkit?

Read more…