Department of Homeland Security (DHS) Science and Technology Directorate (S&T) Social Media Emergency Management (SMEM) Guidance Tool

Hanscom, Donald H., Jr.

The Department of Homeland Security (DHS) Science and Technology Directorate (S&T) Social Media Emergency Management (SMEM) Guidance Tool (SMEM Guidance Tool) is an easy-to-use tool designed to support emergency managers (EMs), public information officers (PIOs), and others working in crisis communications with the development of planning materials for SMEM operations. The SMEM Guidance Tool is free and provides potential users a simple, step-by-step line of questioning to create plans to improve SMEM operations within their organizations. It is automated, web accessible, and mobile to enhance usability for practitioner, who often have limited time to dedicate to SMEM planning and operations efforts.

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