Author Archives: Eric Singer
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Argonne is ground central for critical real-time weather threat analysis
Far from the coastal areas where hurricanes typically hit, a team at Argonne National Laboratory in the Chicago area nevertheless keeps a close eye on the Gulf Coast and Atlantic seaboard. Real-time weather threat analysis is vital to the safety of the energy infrastructure in… Read More
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Emerging technology to help PIOs with their information management and sharing
The sky’s the limit on emerging information-sharing technology for public information officers and others trying to get the word out in crisis or sunny day messaging. Dr. Brandon Greenberg, an emerging technology expert who also works for LMI, Logistics Management Institute, joined me on the… Read More
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More effective messaging with diversity, equity and inclusion as part of your communications strategy
For public information officers and anyone who interacts with the public, effective communication can hinge on your words and actions, and how they can help or hurt the job you’re trying to do in your community. Dr. Adrienne Coleman is a 20-year-plus expert in diversity,… Read More
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Former CIA officer speaks on current state of online (mis) and (dis) information
The online spike in misinformation and disinformation continues to plague public information officers during crisis and sunny day messaging. Former Central Intelligence Agency analyst Cindy Otis joined me on the PAST Fusion Cell News Line to talk about the proliferation of the problem and how… Read More
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Best practices to identify and battle the burnout factor
Crisis management isn’t always a one and done situation where you can fire off an email or do an on-camera interview and move on to the next situation. The ongoing coronavirus pandemic, violent and non-violent police protests across the country and handling daily non-emergency events… Read More
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Tips and tricks to teach and communicate online
Get ready to copy and paste some of this vital information to a Word document to help you teach and communicate with internal and external stakeholders. Veteran reporter and journalism professor Brian Rackham from Northern Arizona University was on the PAST Fusion Cell News line… Read More
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Fresh, new study on coronavirus television news coverage
“Misinformation During a Pandemic” is a riveting study for public information officers and anyone who wants to read a new wrinkle on how television news coverage impacts viewer behaviors and their health outcomes. This coronavirus-related research paper was co-authored by University of Chicago Economics Professor… Read More
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Gearing up to use RAPT for crisis messaging
RAPT is a free tool for public information officers to use in a crisis and can be helpful in a variety of ways. The acronym stands for Resilience Analysis and Planning Tool. This online platform helps information officers create custom maps or images that they… Read More
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Help for PIOs to know who’s legit or not in the non-profit world
Keeping the public safe from scammers is a 24/7 mission-essential job for public information officers, especially during a crisis. As a PIO, you may be bombarded with calls from members of the public asking what they can do to help, and calls from non-profits offering… Read More
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Tailoring your crisis messaging to various cultural communities
Crisis moments are not an “if” but a “when,” and public information officers and other government officials train year-round to be ready for them. The coronavirus pandemic, while potentially deadly, can be a healthy litmus test for public officials about their messaging techniques and if… Read More
